1. Acceptance of the Terms
This document governs the access to, use of, and contractual relationship between the user and SIVA LLC ("SIVA", "we", "us"). By registering for, accessing, or using the platform and its services, the user acknowledges having read, understood, and accepted these Terms & Conditions in full.
2. Scope of the Service
SIVA LLC provides technology that enables users to:
- Convert U.S. dollars (USD) into virtual assets such as stablecoins (USDT, USDC) — on-ramp.
- Convert virtual assets back into U.S. dollars settled to a bank account — off-ramp.
- Exchange between supported virtual assets.
The service is operational and technological in nature. SIVA LLC does not offer investment advice, does not guarantee returns, and does not act as a bank, broker-dealer, or investment adviser.
3. Nature of the Service
The services provided by SIVA LLC are technological and operational intermediation services. Virtual assets are volatile; their value may rise or fall and is determined by markets outside of SIVA's control. Users are solely responsible for evaluating the risks of any transaction.
4. Operations and Approvals
Incoming funds and virtual assets are processed according to the platform's operational rules. Conversions and withdrawals require the user's direct authorization. The user is responsible for verifying wallet addresses, amounts, and beneficiary details before approving any operation, as blockchain transactions are irreversible once confirmed.
5. User Responsibilities
The user agrees to:
- Provide accurate, complete, and up-to-date identity information.
- Comply with applicable U.S. federal and state law and with SIVA's AML / KYC Policy.
- Ensure that all funds used originate from lawful sources.
- Use the platform only for lawful purposes and not on behalf of any sanctioned person or jurisdiction.
- Review each operation carefully before approving it.
6. Limitation of Liability
To the maximum extent permitted by law, SIVA LLC shall not be liable for:
- Losses resulting from user error, including incorrect addresses or amounts.
- Volatility or loss of value of virtual assets.
- Failures of third-party technology, networks, or blockchains.
- Delays caused by banking partners or external payment systems.
All operations remain traceable and are recorded on the blockchain.
7. Compliance and Risk Prevention
SIVA LLC operates a compliance program aligned with the U.S. Bank Secrecy Act (BSA) and applicable regulations administered by FinCEN and OFAC. This includes Customer Identification (KYC), transaction monitoring, sanctions screening, and the reporting of suspicious activity to the competent authorities. See our AML / KYC Policy for details.
8. Intellectual Property
All content, trademarks, logos, and software on the platform are the property of SIVA LLC or its licensors. Copying, modifying, distributing, or exploiting them without prior written authorization is prohibited.
9. Confidentiality and Personal Data
The handling of personal data is described in our Privacy Policy, which forms part of these Terms & Conditions.
10. Modifications
SIVA LLC may modify these Terms & Conditions at any time. Changes take effect once published on the platform. Continued use of the service after publication constitutes acceptance of the updated terms.
11. Governing Law and Jurisdiction
This agreement is governed by the laws of the United States and of the state in which SIVA LLC is organized, without regard to conflict-of-law principles. Any dispute shall be resolved by the competent courts of that jurisdiction.
12. Contact
Questions about these Terms & Conditions can be sent to info@sivasiva.io.